Pay: Higher than industry standard
Location: Marol, Mumbai
Job Description:
Role & responsibilities
- Manage a portfolio of restaurant clients, ensuring revenue stability and churn reduction.
- Serve as the main liaison between our firm and online food ordering platforms.
- Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
- Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
- Lead strategic initiatives for client retention, fostering strong client relationships and effective account management.
- Represent the company in client interactions, embodying our values and mission.
- Convert leads into long-term business partnerships with a strategic, client-focused approach.
Preferred candidate profile
- Proficient in Google Suite and Excel.
- Strong command of written and spoken English.
- Experienced with various AI tools for process optimisation.
- Skilled in managing time-sensitive projects and balancing multiple tasks.
- Exceptional verbal and written communication skills in English for client interactions.
- Charismatic and persuasive, enhancing the company's image.
- Adept at making data-driven decisions and turning insights into actionable steps.
- Forward-thinking, with the ability to anticipate challenges and opportunities.
- Effective multitasker, capable of handling multiple assignments with ease.
- Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.
Experience
- >1 Years of relevant work experience
Perks and benefits
- Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and unlimited coffee, work directly with the founder as part of the founding team; Play your hand in being a product intern and build meaningful relationships with key stakeholders in prominent restaurants across the country.
Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
- Work from home days